2.Lawful Collection and Use of Data
WPP AUNZ collects information in several ways from different parts of our site, our mobile application and other Panellist activities such as social media, apps and surveys. Examples of these activities are explained below and include:
Registration: some personal data is gathered when you register, such as name, email address, postal address, mobile device ID, medical education number (US), GMC Number (UK), le numéro RPPS (France), and el número de colegiado (Spain).
Panel Surveys or Research Activities: personal data may also be collected from you when you participate in a survey or in a research activity proposed by the Panel, such as use of a specific app, passive tracking or social tracking.
Account Preferences: you may decide to share your mobile number or your social network ID/account with us or you may provide other personal data when setting up your account or at a later stage.
In summary (we’ve provided more details below), the main purposes for which we use your personal data are to:
We have set out below more detailed information about how we use your personal data. We are also required by law to explain the legal basis for processing your personal data. These legal bases are listed below and could be different for each use case:
We will never misrepresent ourselves or what we are doing. If you receive an email that concerns you, purporting to be from us, please let us know as shown below in ‘How to Contact Us’.
Our third-party partners are all contractually bound to keep any information they collect and disclose to us, or that we collect and disclose to them, confidential and must protect it with security standards and practices that are equivalent to our own.
3. Where We Store Your Personal Data
For personal data which is subject to the GDPR and transferred to a country or territory outside the European Economic Area (EEA), we shall put adequate safeguards in place to ensure the transfer is made by a lawful method for the purposes of EU data protection law and secure. For data which is not subject to the GDPR, WPP AUNZ shall strictly follow any other applicable data protection laws.
WPP AUNZ’s data storage servers are located in Europe and in the United States of America (USA) and are managed by third party service providers in the cloud.
We take appropriate technological and organisational measures to protect your personal data, both during transmission and once we receive it. Our security procedures are consistent with generally accepted standards used to protect personal data.
All our employees are contractually obliged to follow our policies and procedures regarding confidentiality, security and privacy.
Your account information and personal data are password-protected so that you and only you have access to your information. In order to keep your personal data safe, we recommend that you do not divulge your password to anyone. WPP AUNZ will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also, please remember to sign out of your Panel account and close your browser window when you have finished visiting our site. This is to ensure that others cannot access your personal data and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. Please change your password regularly.
4.Confidentiality and Industry Requirements
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.
5. Cookie Disclosure
Cookies are small text files stored on your computer or mobile device by a website that assigns a numerical user ID and stores certain information about your online browsing. They are used to help users navigate websites efficiently and perform certain functions. The website sends information to the browser which then creates a text file on the user’s computer or mobile device. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.
For behavioural tracking research, we use optional cookies / software applications, but only if you have given your consent to these cookies / applications.
As is true of most online surveys, we gather certain information automatically and store it in survey data files. This information may include things like Internet Protocol addresses (IP address), browser type, Internet service provider (“ISP”); referring/exit pages, operating system and date/time stamp.
We use this automatically collected information to analyse trends such as browser usage and to administer the site, e.g. to optimise the survey experience depending on your browser type. We may also use your IP address to check whether there have been multiple participations in the survey from this IP address and also to protect our business against fraudulent behaviour.
WPP AUNZ defines cookies within 3 categories:
For more information, please log in and access your cookie preferences page where you are able to adjust your cookie settings.
As you use the Internet, a trail of electronic information is left at each web site you visit. This information, which is sometimes referred to as ‘clickstream data’, may be collected and stored by a website's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Site. We may collect and use clickstream data as aggregated information to anonymously determine how much time visitors spend on each page of our site, how visitors navigate throughout the site and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our site and our services. Any collection or use of clickstream data will be anonymous and will not intentionally contain any personal data.
We take reasonable steps to keep personal data in our possession or control accurate, complete and current, based on the most recent information made available to us by you and/or by our client.
We rely on you to help us keep your personal data accurate, complete and current by answering our questions honestly. You are responsible for ensuring that you notify us of any changes to your personal data.
WPP AUNZ recognizes the need to provide further privacy protections with respect to personal data collected from children. We never knowingly invite children under the legal age set by the authorities in the country in which you reside to participate in research studies without parental permission. If it is necessary and appropriate to a particular project to directly involve children under the legal age, we take measures to ensure we have been given permission by their parent or legal guardian. WPP AUNZ will provide parents and guardians information about the survey topic, about any personal or sensitive information which may be collected from the children, the way this data will be used and whether and with whom WPP AUNZ may share such information.
While the child is completing the survey, it is the responsibility of the parent or guardian to supervise them.
From time to time, WPP AUNZ may collect personal data that is classified as “special categories” of personal data. This includes racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation. You can choose whether or not to provide this data to us.
9.Rights of Individuals
To request access to personal data that we hold about you, you should submit your request in writing to the e-mail address or postal address shown below in “How to Contact Us”.
You have the following rights in relation to your personal data:
We shall also notify third parties to whom we have transferred your personal data of any changes that we make on your request. Note that while WPP AUNZ communicates to these third parties, WPP AUNZ is not responsible for the actions taken by these third parties to answer your request. You may be able to access your personal data held by these third parties and correct, amend or delete it where it is inaccurate.
10.Data Storage and Retention
Personal data will be retained only for such period as is appropriate for its intended and lawful use. WPP AUNZ will retain your personal data for as long as you are a member of the Panel. In case you unsubscribe from the Panel, we shall retain data for no longer than 3 months after you unsubscribe, unless otherwise required by law. Personal data that is no longer required will be disposed of in ways that ensure their confidential nature is not compromised.
As part of the WPP AUNZ Business Continuity Plan and as required by ISO 27001, ISO 9001, ISO 20252 and in certain instances the law, our electronic systems are backed up and archived. These archives are retained for a defined period of time in a strictly controlled environment. Once expired, the data is deleted and destroyed to ensure the data is erased completely.
11.Notification of Material Change
We will always display the most up-to-date policy on this web page.
Last updated: 23 May 2018
12.How to Contact Us
If you have any questions or concerns relating to your privacy or to WPP AUNZ privacy practices, you can contact WPP AUNZ and the Panel:
13.Complaints & Country Specific Disclosure
If you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state or jurisdiction of your habitual residence, your place of work or the place of the alleged infringement. To find the contact details of your country supervisory authority, please consult our dedicated page. [LINK]